How to customize the e-mails that are sent via Eventmix

Eventmix automatically sends reminder or notification e-mails to participants regarding your event. Learn how to customize these e-mails

What e-mails are being sent:

  • We automatically send reminder e-mails to participants, not to forget about the event. We send the e-mails 24 hours and 1 hour respectivelly before the event starts.
  • We send e-mails when the participant purchases a ticket or registers to the event for free
    • If the participant purchases or registers for a ticket that has a QR code, we will attach a PDF with the QR code and printable badge to that e-mail (This is a paid feature);
  • We send e-mails when the participant wants to log in using a "Magic link". We send a link in the e-mail which the participant will click to log into the event;
  • We send e-mails when the participants forget their password and request to recover it

In order to customize the e-mails that are being sent via Eventmix, go to the Organizer Dashboard -> Your Event -> Theme -> E-mail Templates


You can enable/disable the e-mails by using the on/off toggle next to them: